Data Protection

Jiliv Privacy Policy

Your personal information is completely safe with us. Find out how jiliv collects, uses, and protects your data — all laid out clearly and transparently right here.

Last Updated: January 2026

Our Commitment to Protecting Your Data

Measures jiliv takes to protect your privacy

SSL Encryption

All your data is protected by 256-bit SSL encryption. From login to payment, every transaction is completed through a fully secure channel.

Never Sold to Third Parties

Jiliv never sells your personal information to any third party. Your data is used solely to improve our services and maintain security.

Right to Control Your Data

You can view, correct, or request deletion of your stored data at any time. You have full control over your information.

Secure Data Storage

Our servers are hosted in internationally certified data centers. Regular security audits and updates ensure the highest level of protection at all times.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You also have the option to disable non-essential cookies at any time.

AML & KYC Protection

Your account and funds are safeguarded in compliance with international anti-money laundering policies. The KYC verification process is handled with complete confidentiality.


01Introduction & Scope

Welcome to jiliv.bet. This Privacy Policy explains how jiliv collects your personal information, how it is used, and how it is kept secure. By using the jiliv website or mobile app, you are considered to have accepted this Privacy Policy.

Jiliv is an internationally licensed online betting and casino platform. We believe transparency and trust are the foundation of any great platform. That's why our Privacy Policy is written in plain, easy-to-understand language — so every user knows exactly where they stand.

This policy applies to all jiliv services — including the website, mobile app, live chat support, and email communications.

Important: This Privacy Policy may be updated at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email.

02What Information We Collect

Jiliv collects your information in several ways. Each method is explained in detail below:

Information You Provide Directly

Information we collect when you register or use our services on jiliv:

Data Type Reason for Collection
Full Name Identity Verification & Account Creation
Email Address Communication & Account Recovery
Mobile Number OTP Verification & Security
Date of Birth Age Verification (18+)
NID / Passport KYC Verification
Payment Information Deposit & Withdrawal Process
Address Legal Compliance & KYC

Automatically Collected Data

Certain information is collected automatically while you use jiliv:

  • IP address & device information (model, operating system)
  • Browser type and version
  • Platform activity logs (login times, betting history)
  • Cookies & Session Data
  • Location data (approximate, IP-based)
Please Note: jiliv never collects your bank account password or full card number. Payment information is always processed through a secure gateway.

03How Your Data Is Used

Jiliv uses your data only for specific, defined purposes. Any use beyond what is stated here falls outside our policy:

  • Account Management: To support registration, login, and account security.
  • Identity Verification: To complete the KYC process and prevent access by minors.
  • Payment Processing: To process deposits and withdrawals accurately and without delay.
  • Customer Support: To understand your issue and resolve it as quickly as possible.
  • Fraud Prevention: To detect suspicious activity and protect your account.
  • Promotional Communications: To send offers and newsletters (with the option to opt out).
  • Legal Compliance: To meet local and international legal obligations.
  • Service Improvement: To analyse and improve your experience on the platform.
To stop receiving promotional emails, click the "Unsubscribe" link at the bottom of any email or contact us at support@jiliv.bet. Please note that important transactional emails cannot be disabled.

04Data Sharing Policy

Jiliv does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

Payment Providers

Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket. These providers operate under their own privacy policies.

Technology Partners

Certain technology partners (such as game providers and cloud services) are used to operate the platform. They only receive the data necessary for their specific function and may not use it for any other purpose.

Legal Authorities

Jiliv may be legally required to disclose information in response to a court order, regulatory directive, or lawful request from a law enforcement authority. In such cases, only the specific information requested will be provided.

Know for certain: jiliv never sells or transfers your data to advertisers, data brokers, or unrelated third parties.

05Cookie Policy

The jiliv website uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use three types of cookies:

Essential Cookies Analytics Cookies Marketing Cookies
Cookie Type Purpose Duration
Essential Cookies Login sessions and security tokens are essential for the platform to function. Until the end of the session
Analytics Cookies Understanding which pages get the most traffic and where users run into issues 30 days
Preference Cookies Remembering your language, theme, and other preferences 1 Year
Marketing Cookies Showing relevant promotions (opt-out available) 90 days

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the platform to stop working.

06Data Retention Period

Jiliv does not store your data indefinitely. A specific retention period is defined for each category of information:

  • Account Information: Up to 5 years after account closure (as required by legal obligations).
  • Transaction Records: 7 years (as required by financial regulatory rules).
  • KYC Documents: 5 years after account closure.
  • Customer Support Conversations: 2 years.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
  • Cookie Data: As per the cookie's set expiry period.
Once the retention period expires, data is securely deleted or permanently anonymised so it can no longer be linked to you in any way.

07Your Rights

Jiliv respects your rights regarding your personal data. Your key rights are outlined below:

Right to Access

You can request to see what personal information we hold about you at any time.

Right to Rectification

If any of your personal information is incorrect, you can request a correction — we will update it within 72 hours.

Right to Erasure

After account closure, you may request deletion of any data we are not legally required to retain.

Right to Restrict Processing

You may request that we restrict processing of your data for specific purposes.

Right to Data Portability

You may request an export of your personal data in a standard format (CSV/JSON).

Right to Withdraw Consent

You may withdraw consent given for marketing or optional processing at any time.

To exercise any of your rights, email us at support@jiliv.bet. We typically respond within 30 business days.

08Protection of Minors

Jiliv strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

Date of birth is verified at registration and confirmed again during the KYC process. If an account is identified as belonging to someone under 18, it is immediately suspended and all associated data is permanently deleted.

To Parents & Guardians: If your child has accidentally created a jiliv account, please contact support@jiliv.bet immediately. We will take action right away.

09Security Measures

Jiliv uses industry-standard security measures to protect your data. That said, no one can guarantee 100% security on the internet — which is why we stay vigilant and continuously apply best practices.

Technical Security

  • 256-bit TLS/SSL encryption — applied to all data transfers
  • AES-256 encryption — applied to sensitive data stored in the database
  • Two-factor authentication (2FA) — for account security
  • Firewall & Intrusion Detection System
  • Regular security audits and penetration testing
  • Real-Time Fraud Detection System

Institutional Security

  • Only authorized personnel have access to your data
  • All staff are trained on data protection practices.
  • A full log of all data access is maintained
  • In the event of a data breach, affected users are notified within 72 hours.
You also play a role in keeping your account secure — use a strong password, enable 2FA, and never share your password with anyone.

10Contact & Policy Updates

If you have any questions or concerns about this Privacy Policy, please reach out to us through the following:

  • Email: support@jiliv.bet
  • Live Chat: Directly through the jiliv app or website
  • Help Center: jiliv Help Centre Visit

Policy Updates

Jiliv may update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via your registered email and in-app notifications.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about our latest policies.


Frequently Asked Questions

Frequently Asked Questions About the Privacy Policy

No, jiliv never sells your personal data to third parties. Limited information is shared only with partners necessary for service delivery — such as payment gateways — and strictly under binding agreements.

jiliv ensures maximum security through SSL encryption, firewalls, 2FA, and regular security audits. While no platform can guarantee 100% security on the internet, we apply industry-leading best practices. You can further protect yourself by using a strong password and enabling 2FA.

After account closure, data beyond legal obligations is deleted within the defined retention period. However, financial transaction records must be retained for up to 7 years as required by law. For more information, contact us at support@jiliv.bet.

jiliv uses IP addresses to identify approximate country or region — primarily to block access from restricted territories and prevent fraud. We do not track GPS or real-time precise location data.

You can unsubscribe instantly by clicking the "Unsubscribe" link at the bottom of any promotional email, or by emailing us at support@jiliv.bet. Please note that transactional and security-related emails cannot be opted out of.

Join a Safe & Transparent Platform

Your data is fully protected at jiliv. Register today and enjoy Bangladesh's most trusted betting experience.

18+ only. Bet responsibly.

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